On the 19th of July, CrowdStrike experienced a global outage, disrupting services for countless users worldwide. This unexpected downtime can be frustrating for businesses relying on CrowdStrike for their cybersecurity needs. However, there are steps you can take to troubleshoot and potentially resolve the issue on your end.
Check CrowdStrike Status Page
The first step in addressing the CrowdStrike outage is to check their official status page. Companies often provide real-time updates on service disruptions and outages on their status page. By visiting the CrowdStrike status page, you can verify if the issue is on their end and monitor any progress towards resolution.
Restart CrowdStrike Services
Sometimes, a simple restart of the CrowdStrike services can resolve connectivity issues. You can do this by accessing the CrowdStrike Falcon interface and restarting the services from there. Alternatively, you can restart your device to ensure a fresh connection is established with the CrowdStrike servers.
Contact CrowdStrike Support
If the issue persists after checking the status page and restarting services, it may be time to reach out to CrowdStrike support. They have dedicated teams to assist customers during outages and can provide guidance on troubleshooting steps specific to your situation. Be sure to provide detailed information about the problem you are experiencing to expedite the resolution process.
Implement Temporary Security Measures
While waiting for the CrowdStrike outage to be resolved, consider implementing temporary security measures to protect your systems. This may include disabling certain features, restricting access to critical data, or deploying additional security protocols to mitigate potential risks during the downtime.
Stay Informed and Patient
During a global outage, it is crucial to stay informed and patient. Keep an eye on CrowdStrike communication channels for updates on the outage and estimated time for resolution. In the meantime, communicate with